Nicole Vaughan
October 9, 2022

Overcoming Project Management Bottlenecks: The Client Content Conundrum

Spatial Media's Jakob J has helped deliver numerous projects for our clients and has picked up a few key learnings on the way.

Spatial Media's Jakob J has helped deliver numerous projects for our clients and has picked up a few key learnings on the way. In his latest blog, he takes a look at one of the key challenges when embarking on any community engagement strategy; the collection and delivery of timely content.

Introduction

Effective project management is like a well-oiled machine, where every component must work seamlessly to achieve the desired results. However, one of the most common bottlenecks we encounter is our clients struggling to gather and send over their content in a timely manner. In this blog post, we will delve into the challenges posed by this issue and explore strategies for overcoming it.

The Importance of Timely Content

In the world of project management, time is of the essence. Government projects often have strict, and sudden, deadlines that must be met to ensure successful delivery. Whether it's a portal, campaign, or product launch, content is a critical component that plays a pivotal role in the project's success. This content could be in the form of text, images, videos, or any other relevant materials.

The Challenges Clients Face

  • Content Scarcity: Many clients underestimate the amount of content needed for a project, leading to delays as they scramble to produce or source it.
  • Perfectionism: Some clients strive for perfection in their content, resulting in prolonged revisions and indecision.
  • Lack of Resources: Clients may not have the necessary resources or expertise to create content, causing delays as they search for external help.
  • Changing Priorities: Clients often juggle multiple responsibilities, and their project may not always be their top priority, leading to delays in content delivery.
  • Unforeseen Circumstances: Life is unpredictable, and personal or professional setbacks can disrupt a client's ability to meet project deadlines.
  • Too Many Cooks – Too many cooks spoil the broth, and too many stakeholders do the same for content. Keep a tight-knit team at the heart of creative decisions and approvals – other stakeholders can and should be involved – but at all costs, try to avoid a committee approach to creativity as it more often than not leads to an approach that ticks boxes, but doesn’t inspire and engage.

Strategies for Overcoming the Content Conundrum

  • Setting Clear Expectations Internally: From the outset, establish clear content requirements, deadlines, and responsibilities within your organisation and team. It is our commitment to help you on this journey as well.
  • Content Planning: We highly suggest developing a content plan at the kickoff stage of the project if this has not already been established. This plan should outline what content is needed, who is responsible for creating it, and when it should be delivered.
  • Content Templates: Ask us for content templates and guidelines to streamline the content creation and supply process. This can help you produce content more efficiently.
  • Regular Check-Ins: We are here to help, flag delays or struggles early on and we will be able to work around it and we are happy to catch up on a weekly basis if required.
  • Flexibility and Contingency Planning: Recognize that delays can happen, and build flexibility into project timelines. Create contingency plans for scenarios where content delivery is delayed.

Conclusion

At Spatial Media, we have successfully executed hundreds of projects, and we're here to lead you every step of the way. Our experienced team specialises in coaching your project to come to life with minimum delays and unforeseen circumstances. We understand the importance of timely content and will work closely with you to ensure that your project stays on track and reaches its full potential. Your success is our priority, and we're committed to delivering results that exceed your expectations. Don't let content delays derail your project—partner with us, and together, we'll achieve your project goals efficiently and effectively.

from our clients

Spatial are my go-to for solutions

Spatial are my go-to for solutions nobody has dreamy up yet! They have an incredible knack for combining tomorrows tech solutions with creativity, intuitive UX and analytics. The results are engaging interfaces that are impactful and ultimately bridge the gap between project and stakeholders.
66
99
Kate kernaghan, company director, factotum communications

They delivered a masterpiece that exceeded our expectations

Undertaking a complete city build is not an easy task but Spatial Media were keen to push the boundaries and see what could be achieved. They delivered a masterpiece that exceeded our expectations and added nice touches that brought the digital twin to life. The team were enthusiastic and professional through the entire process and we look forward to collaborating (working) together again!
66
99
James (Director of gettREAL) – Oran Park Digital Twin

Airside Driving Simulator an important part of the training program

It can be storming outside. It could be night time. Any time of the day or night we can create these simulations. It’s very flexible.
66
99
Niel Young, Training Coordinator, Brisbane Airport

Spatial quickly understood our overall objectives

We have an energy project that proved difficult for our stakeholders to comprehend. Spatial quickly understood our overall objectives and then worked closely with us to produce a stunning production that met our brief. We now have a valuable tool to use that provides clarity to our stakeholders and community about our project.
66
99
David Burt, Communications and Community Relations Lead, Latrobe Valley, EnergyAustralia

The innovative 3D products and interactive spatial consultation tools developed by the team set a new benchmark

Spatial Media Team played a pivotal role in delivering a range of multi-million-dollar public realm projects, including cycle paths, road and intersection upgrades, and active reserve improvements. Their ability to produce highly detailed and realistic renders, actively participate in workshops, and rapidly refine designs (even with minimal background information) was exceptional. The level of professionalism and attention to detail they provided to the council as the client was truly outstanding. I have already recommended their services to colleagues across the State and look forward to future collaborations. The innovative 3D products and interactive spatial consultation tools developed by the team set a new benchmark for community engagement and project delivery. I would strongly encourage integrating this approach into future projects to enhance clarity, mitigate risks, and build greater confidence among all stakeholders.
66
99
WA Local Government Project Director

Their responsiveness and flexibility, particularly under tight timelines was very helpful and well received.

Spatial Media delivered visualisation services including 3D animations and photomontage assets that brought the concept design to life. Their work was instrumental in communicating the complex design elements to stakeholders and ultimately the broader community. From the outset, Spatial Media demonstrated a deep understanding of infrastructure visualisation requirements, proactively engaging with our engineers and project managers to refine inputs and ensure accuracy. Their responsiveness and flexibility, particularly under tight timelines was very helpful and well received. The teams ability to incorporate feedback quickly and collaborative approach made the process seamless and efficient.
66
99
Ross Hall, Project Manager, Aurecon

They look tremendous, the team have done amazing work!

Our booth was very popular - the imagery and corflute poster was so incredible to point at our ideas, even at a concept level. Well done to the the Spatial Media team!
66
99
Rainer Knobloch, Co-Founder - Strategy and Operations