Nicole Vaughan
October 9, 2022

Overcoming Project Management Bottlenecks: The Client Content Conundrum

Spatial Media's Jakob J has helped deliver numerous projects for our clients and has picked up a few key learnings on the way.

Spatial Media's Jakob J has helped deliver numerous projects for our clients and has picked up a few key learnings on the way. In his latest blog, he takes a look at one of the key challenges when embarking on any community engagement strategy; the collection and delivery of timely content.

Introduction

Effective project management is like a well-oiled machine, where every component must work seamlessly to achieve the desired results. However, one of the most common bottlenecks we encounter is our clients struggling to gather and send over their content in a timely manner. In this blog post, we will delve into the challenges posed by this issue and explore strategies for overcoming it.

The Importance of Timely Content

In the world of project management, time is of the essence. Government projects often have strict, and sudden, deadlines that must be met to ensure successful delivery. Whether it's a portal, campaign, or product launch, content is a critical component that plays a pivotal role in the project's success. This content could be in the form of text, images, videos, or any other relevant materials.

The Challenges Clients Face

  • Content Scarcity: Many clients underestimate the amount of content needed for a project, leading to delays as they scramble to produce or source it.
  • Perfectionism: Some clients strive for perfection in their content, resulting in prolonged revisions and indecision.
  • Lack of Resources: Clients may not have the necessary resources or expertise to create content, causing delays as they search for external help.
  • Changing Priorities: Clients often juggle multiple responsibilities, and their project may not always be their top priority, leading to delays in content delivery.
  • Unforeseen Circumstances: Life is unpredictable, and personal or professional setbacks can disrupt a client's ability to meet project deadlines.
  • Too Many Cooks – Too many cooks spoil the broth, and too many stakeholders do the same for content. Keep a tight-knit team at the heart of creative decisions and approvals – other stakeholders can and should be involved – but at all costs, try to avoid a committee approach to creativity as it more often than not leads to an approach that ticks boxes, but doesn’t inspire and engage.

Strategies for Overcoming the Content Conundrum

  • Setting Clear Expectations Internally: From the outset, establish clear content requirements, deadlines, and responsibilities within your organisation and team. It is our commitment to help you on this journey as well.
  • Content Planning: We highly suggest developing a content plan at the kickoff stage of the project if this has not already been established. This plan should outline what content is needed, who is responsible for creating it, and when it should be delivered.
  • Content Templates: Ask us for content templates and guidelines to streamline the content creation and supply process. This can help you produce content more efficiently.
  • Regular Check-Ins: We are here to help, flag delays or struggles early on and we will be able to work around it and we are happy to catch up on a weekly basis if required.
  • Flexibility and Contingency Planning: Recognize that delays can happen, and build flexibility into project timelines. Create contingency plans for scenarios where content delivery is delayed.

Conclusion

At Spatial Media, we have successfully executed hundreds of projects, and we're here to lead you every step of the way. Our experienced team specialises in coaching your project to come to life with minimum delays and unforeseen circumstances. We understand the importance of timely content and will work closely with you to ensure that your project stays on track and reaches its full potential. Your success is our priority, and we're committed to delivering results that exceed your expectations. Don't let content delays derail your project—partner with us, and together, we'll achieve your project goals efficiently and effectively.

from our clients

Spatial are my go-to for solutions

Spatial are my go-to for solutions nobody has dreamy up yet! They have an incredible knack for combining tomorrows tech solutions with creativity, intuitive UX and analytics. The results are engaging interfaces that are impactful and ultimately bridge the gap between project and stakeholders.
66
99
Kate kernaghan, company director, factotum communications

The final product is polished, professional and feedback from end users has been overwhelmingly positive.

KiwRail embarked on developing a virtual training tool to assist with establishing and maintaining route knowledge competency. Spatial Media were engaged for this task. Spatial Media have performed exceptionally well- deadlines set were met, communication between the two businesses was maintained with regular meetings. Urgent requests for information and changes to the work as it progressed were handled without issue and at the same time, expectations regarding the delivery were also met. The final product is polished, professional and feedback from end users has been overwhelmingly positive. KiwiRail are continuing our association with Spatial media as we create virtual training tools to enable the business to manage risk in the rail network.
66
99
John Gousmett - Operations Improvement Manager, KiwiRail

Enhancing and innovating communication for Melbourne Airport

Spatial Media is an excellent partner and we’ve been impressed by the work the team has produced for Melbourne Airport to help inform our travellers and community about our terminal upgrades and new runway. They are great to deal with and deliver a polished product with creative thinking and a can-do attitude.
66
99
Andrew Lund, Head of Media and Communications, Melbourne Airport

Their responsiveness and flexibility, particularly under tight timelines was very helpful and well received.

Spatial Media delivered visualisation services including 3D animations and photomontage assets that brought the concept design to life. Their work was instrumental in communicating the complex design elements to stakeholders and ultimately the broader community. From the outset, Spatial Media demonstrated a deep understanding of infrastructure visualisation requirements, proactively engaging with our engineers and project managers to refine inputs and ensure accuracy. Their responsiveness and flexibility, particularly under tight timelines was very helpful and well received. The teams ability to incorporate feedback quickly and collaborative approach made the process seamless and efficient.
66
99
Ross Hall, Project Manager, Aurecon

Spatial Media are great to work with.

Spatial Media are great to work with. They take the time to truly understand your project and communications objectives, deliver on time and to budget, and are flexible and responsive to project uncertainties. The quality of outputs is brilliant too.
66
99
Simon Bendall, Director, Traverse ENvironmental NZ

I would strongly recommend them

We have engaged Spatial Media to deliver digital marketing on multiple projects across multiple states and the results have been nothing short of excellent. The broad praise from all who view their video productions is unanimous and highly complementary. The collaboration with the client to ensure content is both relevant and accurate is a hallmark of the service and for anyone requiring this very specialised service I would strongly recommend them as representing both value and spectacular outcome.
66
99
Leon Key, Managing Director, Procon Developments

It was a pleasure to work with everyone

Spatial Media masterfully brought our CETO wave energy technology to life and provided a glimpse into how we're harnessing the immense power of the ocean to create clean, renewable electricity. Thank you to Spatial Media - Visual Engagement Solutions for their incredible work on this animation!
66
99
Brighid Jay, Chief Commercial Officer, Carnegie Clean Energy