our solution for

Cross River Rail Digital Learning

Spatial Media partnered with Queensland Rail to deliver a suite of immersive digital training solutions supporting operational readiness and safety across the landmark Cross River Rail program.

The challenge

Cross River Rail presented a complex training environment — new infrastructure, high-risk operational scenarios, and a workforce that needed to be prepared before the tunnels and corridors were ever in service. Traditional training methods couldn't safely or cost-effectively replicate the environments, hazards, and emergency situations staff would face.

Our solution

Using a single, highly detailed 3D model as the foundation, Spatial Media developed five distinct training packages, maximising consistency, scalability, and value while significantly reducing development time and cost. This model-driven approach meant multiple learning outcomes could be delivered from one shared digital environment, ensuring alignment across safety messaging, operational procedures, and workforce capability.

The training suite covered tunnel and corridor trespass prevention, maintenance and possession operations, hazard identification, tunnel communications systems, and an emergency evacuation decision simulation, giving learners the knowledge and confidence to operate safely across one of Australia's most complex rail infrastructure projects.

from our clients

The final product is polished and professional

KiwRail embarked on developing a virtual training tool to assist with establishing and maintaining route knowledge competency. Spatial Media were engaged for this task. Spatial Media have performed exceptionally well- deadlines set were met, communication between the two businesses was maintained with regular meetings. Urgent requests for information and changes to the work as it progressed were handled without issue and at the same time, expectations regarding the delivery were also met. The final product is polished, professional and feedback from end users has been overwhelmingly positive. KiwiRail are continuing our association with Spatial media as we create virtual training tools to enable the business to manage risk in the rail network.
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John Gousmett - Operations Improvement Manager, KiwiRail