our solution for

KiwiRail × Arahina Route Familiarisation

Spatial Media partnered with KiwiRail to develop the Arahina Route Familiarisation Competency, a fully competency-based training program designed to improve driver route knowledge, signal recognition, and operational decision-making across the Arahina route.

The challenge

Inconsistent route exposure and fragmented familiarisation processes were creating gaps in driver confidence and operational readiness. With SPADs a critical safety concern across the network, KiwiRail needed a scalable, standardised solution that could bring every driver to a consistent level of competency without relying on repeated in-person route trips.

Our solution

Spatial Media delivered a high-fidelity digital training program combining in-cab video enhanced with glow lines, infrastructure labels, and signal annotations, alongside interactive scenario-based simulations testing safe working procedures, operational contingencies, and situational awareness.

Assessment is fully competency-based and integrated with KiwiRail's LMS, ensuring every driver meets a consistent standard before operating independently. Competency outcomes are tracked digitally, supporting auditable compliance, refresher notifications, and revalidation workflows.

The results have been tangible. SPADs are reduced, route knowledge and confidence are measurably improved, and training efficiency is maximised. A CEO-sponsored initiative, the Arahina Route Familiarisation Competency sets a clear benchmark for modern rail driver training and demonstrates what is possible when digital delivery, scenario-based learning, and robust compliance tracking work together.

from our clients

The final product is polished and professional

KiwRail embarked on developing a virtual training tool to assist with establishing and maintaining route knowledge competency. Spatial Media were engaged for this task. Spatial Media have performed exceptionally well- deadlines set were met, communication between the two businesses was maintained with regular meetings. Urgent requests for information and changes to the work as it progressed were handled without issue and at the same time, expectations regarding the delivery were also met. The final product is polished, professional and feedback from end users has been overwhelmingly positive. KiwiRail are continuing our association with Spatial media as we create virtual training tools to enable the business to manage risk in the rail network.
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John Gousmett - Operations Improvement Manager, KiwiRail